Saturday, August 7, 2010
TERRORISM AND THE TAJ
When I was working in Avery India Ltd. as Area Sales Manager, Kochi I have conducted several annual Area sales meetings in TAJ Malabar,Wellingdon Island. The atmosphere was excellent, the hospitality was top class, the food was delicious and the staff were very cordial and helpful. Every one looked forward to having these meetings every year at the TAJ.
Again, when I was in Goa as Branch Manager, I organized a weekend party on behalf of the company for the Top Ten Sales Executives and Managers in the country at the Taj Fort Aguada Beach Resort. The party started at 7.30 in the evening and went on till 3 am. in the morning. Every one thoroughly enjoyed the party and the co operation of the TAJ staff was excellent although the party went beyond their normal working time(12 midnight).
Recently when I went to TAJ MALABAR,WELLINGDON ISLAND, KOCHI I found it was looking like a highly guarded fortress.The main gate was kept closed and I came upon two security guards in front of the gate. One man had a gun and stared at me and the other man scanned my car thouroughly . After parking the car, I walked to the main entrance to the hotel with my hand luggage. My hand luggage was collected from my hand by one guard and put through a scanning machine and I myself had to walk through a scanner. Only after that I could reach the reception.
After the terrorist attack on the Bombay TAJ the security has been tightened up in all TAJ hotels and now the initial reaction of a guest is something like entering a high security zone like the airport. The TAJ management has tightened the security in all their hotels all over the country to prevent another terrorist attack and also to make their guests feel safe and secure in their premises without compromising on their world class hospitality.